I recently had a terrible experience with Amazon when they unjustly canceled my order for what they deemed as a "suspicious transaction" on my card. This is particularly frustrating as I have ordered from them multiple times before and have never had any issues. To make matters worse, when my order did not arrive as expected, I attempted to check the status of my order through the mobile application, and was asked to provide additional security information. I immediately complied and provided all of the requested information, but was told that I would have to wait 24 hours for a resolution. I then attempted to reach out to customer support for assistance, but was unable to do so as my account had been suspended and I was unable to log in to access the necessary contact information. This has left me feeling extremely frustrated and victimized by Amazon. The whole experience has been a nightmare and I am extremely disappointed in the way that my issue has been handled. If this issue is not resolved soon, I will not be shopping with Amazon again and I will be sure to share my negative experience with others.
Since early this morning, I have been trying to contact Amazon; after three tries to talk with someone, my account was abruptly suspended. They emailed me that my order was canceled because of suspicious activities, which seemed illogical to me. By then the product had gone out of stock, so I offere...
My recent orders placed through Amazon are being canceled shortly after for "security reasons" (they seem to think someone is acting on my behalf!). I use two-factor authentication, the card is in my name, and the transaction is completed with 3D secure approval from the bank. However, the order is ...
My orders on Amazon keep getting canceled due to "suspicious activity," even though I’ve explained multiple times that the issue isn’t on my end but a system error. Initially, I tried to purchase a product for ₺33,000, but the system failed. When I tried again at ₺35,600, the same issue occurred. Af...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
I shopped from Amazon. I have been a member and have been shopping for years. They suddenly canceled my orders and said it was a suspicious transaction. I said okay and they sent me an e-mail explaining what I needed to do. I did it. And they still didn't let me shop. On top of that, they took the m...
Comments