On October 27, 2025, I purchased Red Dead Redemption 2 through Epic Games and completed the refund request on the same day. My order number is a2510262217512012. Even though the refunded amount was $13, no payment has been credited to my Papara account to date.
I completed the refund process on my computer and did not receive any error messages or notifications. My Papara account is active, and all of my account details are correct. I have not yet contacted Epic Games or Papara customer support regarding this issue.
I request that my refund be deposited into my Papara account as soon as possible.
On September 18, 2025, I purchased GTA 5 for Windows through Epic Games (Order No: a2509181253506967, payment amount: ₺524.50). After installing the game, I tried launching it multiple times, but it always gets stuck on the loading screen and never opens. Despite attempting to start the game several...
On December 11, 2025, at 9:47 PM, I made a payment via Google Pay to purchase FC 26 on Epic Games. The Google Pay transaction ID is 1864403569. Even though the charge was successfully taken from my card, two days have passed and the game has not been added to my Epic Games library. I contacted both...
For about a week, I’ve been trying to purchase the “Crew” subscription on the Fortnite PC platform, but every time I attempt to complete the payment, I receive the error message: “Transaction declined for your safety.” I’ve tried this 10–15 times at different times throughout the week, but the resul...
On October 28, 2024, I purchased The Last of Us Part 1 via Epic Games but quickly realized my device couldn’t handle the game. Without playing it, I immediately requested a refund that same day. Now, over a week has passed, and the refunded amount still hasn’t reached my bank account. This delay is ...
On November 18, 2024, at 02:30:38, I purchased a game on Epic Games and later claimed two more games through a 100% discount offer. Unfortunately, I cannot view any of these games in my account. Despite multiple attempts to revisit the purchase section and hoping the issue would resolve itself, noth...
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