Amazon Keeps Canceling My Orders Due to Security Reasons Despite 3D Secure Approval

October 7, 2024 3:59 PM46

My recent orders placed through Amazon are being canceled shortly after for "security reasons" (they seem to think someone is acting on my behalf!). I use two-factor authentication, the card is in my name, and the transaction is completed with 3D secure approval from the bank. However, the order is canceled within two minutes for the same reason. Despite trying to resolve this issue for a week, it appears to be a system error, and all attempts to fix it have been unsuccessful. To make matters worse, I haven’t received any response to my complaint. They don’t even bother to call and verify if the transaction is suspicious. It's a security scandal at Amazon!

Oğuz
October 8, 2024 9:24 AM

The product that is likely out of stock is shown as available, and transactions are processed. The charge is made on the card, but the stock numbers remain the same, meaning they don't decrease after your transaction... They cancel it, citing your security, because someone made a transaction on your behalf... Their goal is to show heavy traffic on the site, which is a very successful move without any real transactions.

Oğuz
October 9, 2024 9:32 AM

In all other shopping situations, the security issue is eliminated... When Apple products are out of stock, they are likely trying to create demand.

Comments

Similar Complaints

Amazon Tr Automatically Cancels Orders

October 29, 2023 11:33 AM30

For the past month, every time I try to order something from Amazon, the system automatically cancels my order within on...

My Amazon Prime Order Was Cancelled Meaninglessly

October 2, 2023 11:27 AM26

My order is being canceled for no reason. Amazon, which I have loved for years, has officially ruined my shopping experi...

My Amazon Prime Order Was Cancelled Meaninglessly
1

Amazon's Unexplained Cancellations

August 12, 2023 11:12 PM36

I consider myself a tech-savvy customer who closely monitors technological products and seizes opportunities. I've recen...

Amazon's Unexplained Cancellations
Amazon's Unexplained Cancellations
3

Amazon Suspended My Prime Account But There is No One To Contact

April 16, 2024 6:14 PM31

I placed an order for a monitor on behalf of the company. I used the manager's card for the transaction on behalf of the...