My orders on Amazon keep getting canceled due to "suspicious activity," even though I’ve explained multiple times that the issue isn’t on my end but a system error. Initially, I tried to purchase a product for ₺33,000, but the system failed. When I tried again at ₺35,600, the same issue occurred. After contacting customer service, I was assured the issue would be resolved in two days and that my inconvenience would be addressed. However, I received no follow-up or communication.
Today, I reached out again and was told no assistance could be provided until the product was back in stock. When I asked if they would honor the original price of ₺32,999, I was assured they would. Now the product is available at ₺38,999, but they’ve refused to adjust the price as promised.
This back-and-forth feels like a joke. I demand Amazon take responsibility for this issue, honor the original price, and improve their customer service to prevent such frustrations in the future.
I shopped from Amazon. I have been a member and have been shopping for years. They suddenly canceled my orders and said it was a suspicious transaction. I said okay and they sent me an e-mail explaining what I needed to do. I did it. And they still didn't let me shop. On top of that, they took the m...
I’d like to share the issue I experienced today during a purchase on Amazon.com. I bought three different hardcover special edition books. One of them was listed at ₺135 for the hardcover edition. After completing my order, I received a payment update, which surprised me. When I checked, I saw that ...
I spent ₺38,781 on amazon.com.tr to buy a Samsung S24+ and a few other things. When I checked my items the next day, my phone order was no longer there. I called customer service and they said it was canceled for "security reasons" and I would have to place a new order. Now, though, they want ₺42,99...
I placed an order on Amazon.com.tr and received a ₺150 discount through my bank's promotion. However, I was bombarded with numerous messages and calls from an overseas seller claiming to be the product's seller, urging me to cancel the order because they had listed it mistakenly. Suspicious, I conta...
Hello. I was someone who followed and used Amazon when it was still in its development phase in America. I am one of the first users and first Prime members of Amazon Turkey. I generally appreciated that Amazon is a global company and prioritizes customer satisfaction. However, today I encountered a...
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