Hello, my order with the number 405-9752495-5397163, specifically the Stanley Classic Trigger Action Thermos Mug in Navy Blue, supposedly delivered by Amazon, is nowhere to be found. Despite numerous attempts to reach customer service, I haven't received any response. In my last call, the customer service representative, supposedly a shipping liaison, asked for time until Monday at 4:00 PM and even suggested a refund. Given the discounted price and the hassle of dealing with corporate invoice processes, I expressed my preference to keep the item. They assured me a resolution. However, on Monday around 5:00 PM, a different representative called, stating they couldn't get a response from the courier and offered a refund. While the refund was processed, the item I wanted had doubled in price, and I had to settle for a different color. If it weren't for the assurance of a definitive solution from the customer service representative, I would have accepted the refund and reordered the desired color. The courier's inefficiency is lamentable, and Amazon, as a major company, shares responsibility. The product, claimed to be delivered, is still unavailable elsewhere. If there is a customer-centric Amazon before me, I demand they send me the same color of the product that was supposedly delivered.
On August 15, I placed an order for a Stanley thermos from Amazon with the order number 403-1878363-3124331. Even though it was more expensive compared to other platforms, I chose Amazon because I trusted its reliability. Today the product arrived, and I couldn’t believe that such a big company woul...
I made a purchase on Amazon on March 20, 2024, with order number 408-1703355-9840349, and it was scheduled to arrive by March 22, 2024, at 10:00 PM. Unfortunately, my order has not yet arrived, even though it should have by now. I'm having trouble locating a phone number to reach out to Amazon's cus...
the thermos I ordered from Amazon shows it was delivered on November 15th, but I haven't received it. I've had multiple conversations and complaints with MNG Cargo, and every time, they tell me, "The product will be delivered to you by six in the evening." But guess what? It never gets delivered. To...
On July 17, 2023, I bought a Stanley Trigger thermos. I later received an email from Amazon stating that Stanley had issued a recall for the thermos. However, Amazon refused to refund me because I did not return the product immediately. By the time I finally sent it back, a significant amount of tim...
I ordered something from Amazon, and despite the fact that it was not delivered on October 5th, the status shows 'delivered.' Aras Kargo's tracking number is 3509298016044, which Amazon provided to me. I contacted Aras Kargo and informed them that the package had not arrived despite the fact that it...
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