My order, placed through amazon.com.tr on 09.01.2024 with the order number 408-4994530-5139520, got canceled on 18.01.2024 as the product couldn't be obtained. I could comprehend such a cancellation if it were made by a marketplace seller, but when Amazon Turkey became the seller, I expected at least some solutions to address my concerns. While I could purchase the same product from different sellers at a similar price on the order date, after waiting for 9 days through you, I'm now forced to buy the same product at about twice the price, creating a genuine grievance.
I've encountered similar situations on different e-commerce sites before, and none of them victimized me in this manner; they always offered a solution. Despite reporting this situation to you, there hasn't been any response even after you escalated the issue to a higher unit. At the very least, I expected a message acknowledging the problem, but none had been received. In fact, I can't even find the canceled product in my orders on the site; it seems like the evidence is being erased. I won't comprehend what will happen if an email doesn't arrive!
On December 22, 2024, I purchased a product from Amazon Turkey for ₺509.02, including taxes (order no: 408-7745315-6836319). The product was shipped from abroad, arriving in the country within three days, but I canceled it the next day while it was still in transit, opting not to accept the package ...
On September 6, 2023, I placed an order with the order number 404-9172445-2751530 on Amazon Turkey from Amazon Germany as the seller and shipper. Since the day I placed the order, it still appears to be in stock. As of today, it has been over 1 month and 1 week since I placed the order. I contacted ...
Let me tell you about how frustrating Amazon.com.tr was for me. My order number is 402-2770531-7201952, and I put it in on February 2, 2023. It still hasn't come yet. Even though we talked to Amazon and the other company many times, we couldn't find a solution. Even though I paid the deposit four mo...
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