I frequently buy from Amazon Turkey, but I've recently received intentionally incorrect items with my orders. I ordered a syrup cooler, but it arrived as the incorrect item. I filed a complaint but decided to accept the device anyway, reasoning that it was a one-time blunder. However, in subsequent orders, I ordered a 6.4-liter Cosori Airfryer, but a 5.5-liter model was delivered on September 6, 2023. I immediately submitted a request for the incorrect item. They assured me that a replacement would be sent as soon as possible, but despite my requests for 20 days, the item was not shipped. Frustrated, I demanded a refund, but they continued to delay, saying "Please wait two more days" for the past ten days. It's been 26 days, and no refund or exchange has been processed. I am extremely dissatisfied with Amazon's handling of this situation, and I am unsure how to express my growing displeasure with your company. Working with Amazon Turkey has proven to be difficult. Please process my returns as soon as possible. I recorded all of our conversations and intend to file a formal complaint with the authorities. These people are not only deceptive but also unethical in their behavior. Be wary of their ruses!
On March 13, 2023, I purchased a Cosori Airfryer directly from Amazon.com.tr. Mold began to grow on the Airfryer after about three months. I contacted customer service and asked them to send it in for warranty service. Surprisingly, they informed me that there is no service center in Turkey and that...
407-3765303-2413102 is the order number. I've lost count of how many customer service representatives I've spoken with in the last two months. On December 8, 2022, I purchased a Cosori brand air fryer from amazon.com.tr and returned it to their warehouse due to a complaint about the right side of th...
Hello, I'm Barış, and I'd like to share my frustrating experience with a product I purchased on Amazon.tr. I bought an air fryer, but it broke down shortly after I received it. I followed the proper procedure by returning the defective product to their warehouse for an exchange or refund. However, i...
I placed an order through Amazon from a seller named 'Karam Gıda'. I initially received a message saying the order had been shipped, but while I was waiting for delivery, the order was canceled and refunded without explanation. On May 24, I placed another order. That same day, I received a notificat...
The Cosori Airfryer I purchased on May 15 through Amazon became defective and its coating peeled off. I requested a repair, but I was offered a return instead. I returned the product via MNG Kargo (now DHL), and the process was initiated under order number 402-0123705-5468308. Despite a long time pa...
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