Delayed Amazon Book Order Delivery, Package Came Damaged

I put in an order on Sunday, and I thought I would get it by Wednesday. But my package didn't arrive until Thursday, which was a day later than expected. When the package was delivered, it was sad to see how bad it looked. When I opened it, I saw that the outside had taken a lot of damage, and when I looked inside, I saw that the book I had ordered was in bad shape, with torn pages and broken edges. Overall, the package wasn't in very good shape. It looked like it had been badly handled during shipping, almost as if it had been dragged along the ground. This lack of care and attention is very upsetting, especially given how important customer satisfaction is in today's market. Delivery on time and safely is an important part of online shopping, and it's disappointing to see so little care for how packages are treated while in transit. As a customer, I feel very frustrated and let down by this whole thing. I think businesses should take more care to make sure their products get to their customers in the same condition they left the warehouse in.