On July 16, I placed an order for an 18,000 TL speaker, expecting delivery on Wednesday, July 19. Considering Prime Day, I was willing to wait for 3 days. However, the delivery date suddenly changed to Monday, July 24. Are you kidding me? Complaints on websites like Şikayetvar by Xolvie are now half-filled with Amazon issues. Why do I face problems with every order, even though I'm a Prime member? I'm about to take my annual leave (I can even share my flight ticket), and I made my purchase accordingly. After numerous calls, I couldn't reach Yurtiçi Kargo, the delivery company. Amazon's customer service tells me to call again. Why should I keep calling? Take the necessary actions, talk to the courier company, and get back to me! In the end, I got no solution on the phone. Web support says the AI has set a date - a weekday, but which day exactly? They replied, "Contact the courier company." This is truly a joke. My order, worth 18,000 TL, is due for delivery by 10 PM tomorrow (July 19), and there's no information on when it will arrive. It's not just any Bluetooth speaker; it's an expensive piece of equipment. Why do I always experience this stress and frustration with Amazon TR? Fulfill what you promised to your customers.
On May 10, 2024, I purchased a smartphone from Amazon.com.tr. As a Prime member, I expected the package to be delivered to a pick-up point the next day. However, I still haven't received any reliable information about my shipment, and it's now the 17th. Amazon customer service claimed they had spok...
Amazon.com.tr can no longer maintain its quality as before. Although the delivery date of the product I bought on March 16 is March 24, I still have not received it today, April 4th. The product seems to have been delivered to the cargo on March 20, but then there is no action. Although I contacted ...
I ordered from Amazon.com.tr on May 5 with prime membership. The delivery date of the product was May 10. It was May 10, they said we were delayed, they specified a delivery date of May 11-12. In this process, I call customer representatives and they tell me to wait. Finally, I called on May 11 and ...
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
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