As a Prime Day member, I placed an order for a phone with the promise of next-day delivery. However, it's been three whole days, and still no sign of my package. The customer service representatives on WhatsApp are only offering empty apologies and claiming they've escalated the urgency of the matter. (A mere apology won't do, how about sending me that 1TB external hard drive for free as a gesture of goodwill?) But where is it? Take a look at the screenshot; the Amazon warehouse and logistics center is only 7 km away from my location, a mere 10-minute drive. I even suggested going to their depot to pick it up myself, but they responded with "We don't offer such a delivery option." Well, I already knew that, but at least I made them face their shortcomings. It seems like amazon.com.tr is just a story... Let's see what happens next... I'm curious...
On May 10, 2024, I purchased a smartphone from Amazon.com.tr. As a Prime member, I expected the package to be delivered to a pick-up point the next day. However, I still haven't received any reliable information about my shipment, and it's now the 17th. Amazon customer service claimed they had spok...
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
As a Prime member, I shifted almost all of my online shopping to Amazon TR due to their One-Day Delivery service. However, in my last two orders, the promised delivery time of one day was not met. In one instance, the courier allegedly came to deliver but couldn't find me at home, despite the fact t...
On July 16, I placed an order for an 18,000 TL speaker, expecting delivery on Wednesday, July 19. Considering Prime Day, I was willing to wait for 3 days. However, the delivery date suddenly changed to Monday, July 24. Are you kidding me? Complaints on websites like Şikayetvar by Xolvie are now half...
Comments