Amazon sent only one of the two identical items in my order without my knowledge. When I wanted to return the sole item that I received, they didn't pick it up from my door. Instead, they gave me a code to be used at the carrier office. I brought the item to the carrier myself, but the code they gave didn't work. I contacted them, and they provided me with a new code, but they said it would be activated after 2 hours, and I must bring the item back to the office tomorrow. The distance to this carrier office is a one-hour trip, and there isn't any guarantee that the other code will work tomorrow. Shame on your customer relations.
Last month, I purchased a large number of products from Amazon and initiated return requests for two of them. Both items were picked up from our doorstep by the same shipping company and had the same tracking number. I decided to check the return status after a week or two. When I went to the websit...
I purchased something from Amazon and intended to return it because I didn't like it. I applied for the return to MNG Cargo using the code provided by Amazon. MNG Cargo, on the other hand, informed me that a return code beginning with D1 was incompatible with their system. As a result, MNG Cargo ref...
While Amazon is trying to resolve the issue, their customer service agents seem completely unaware of each other’s actions. One representative told me they contacted the shipping company and provided my new address, but the shipping company has no record of it. I spoke to another representative and ...
I had a disappointing experience with a product I purchased on Amazon. The seller claimed they sent the wrong item and retrieved it from the shipment, much to my disappointment. I reluctantly visited the courier to verify the situation, and unfortunately, it turned out the seller had indeed sent the...
I ASKED for a Dyson vacuum and got something completely different that looked like a car seat warmer??? When I called the shipping company, they told me to call Amazon's customer service, which was hard to do. The number given had agents who spoke English. Even though I created a return with a code,...
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