Amazon Prime Orders Cancelled Due to 'Basic Necessity' Limit

50

Being an Amazon.com Prime member, I typically make 3-5 purchases each year without buying the same thing twice. Unfortunately, I keep experiencing cancellations with the same message: "Your order cannot be accepted because it exceeds the limit for essential household items, based on your past purchase history." They cause me inconvenience for a period of 10 days before granting permission for the purchase. Amazon has changed significantly over time. I'm having trouble finding someone to address this issue—there doesn't seem to be any solutions in sight.

Comments

Similar Complaints

Amazon Keeps Canceling My Orders

51

Amazon keeps canceling my orders. I receive messages like, "Based on your previous purchase history, this order exceeds ...

My Amazon Prime Order Was Cancelled Meaninglessly

26

My order is being canceled for no reason. Amazon, which I have loved for years, has officially ruined my shopping experi...

My Amazon Prime Order Was Cancelled Meaninglessly

My Amazon Account Locked - Unable to Shop for 5 Days

93

I haven't been able to shop on Amazon for the past 5 days. I constantly receive emails regarding questionable activity o...