I have been using Amazon for a long time, and I am also a seller in the overseas market. While shopping in my newly opened account, I received an e-mail that my account was locked. I immediately called customer service to fix the problem. I talked to account health expert Özgür, and although he said "I am activating your account", the problem still persists. They neither cancel my 8,900 lira order nor send it to me. I prefer Amazon because of its quality, but they are victims like a joke. They do not help at all in solving the problem, They ask me to fill out and send the form, but they do not send the form to my e-mail, I can't understand why they make things so difficult for problem-solving. When opening the account, I already open the account by entering my identity information, credit card, and address information. Before giving a large amount of shopping, the bank already calls me and asks if I can confirm. Do you really need to go through so much trouble?
My Amazon account has been inexplicably locked, and I am completely unable to access it. Attempting to contact Amazon Turkey for assistance feels like attempting the impossible. There has been no response to emails, and there are no phone numbers to call; it's as if we're supposed to communicate via...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
I placed an order on Amazon.com.tr and received a ₺150 discount through my bank's promotion. However, I was bombarded with numerous messages and calls from an overseas seller claiming to be the product's seller, urging me to cancel the order because they had listed it mistakenly. Suspicious, I conta...
This letter is written to bring your attention to ongoing and unresolved issues with my Amazon Turkey account, which has persisted for over a year. Despite multiple attempts to address my concerns, I have not received adequate assistance from customer service, leading to significant disappointment. ...
I've been using Amazon Shopping for a while. For a few years, I've been overseas and haven't used my account during this time. Now that I've wanted to use my account on Amazon Türkiye, it asks me to enter a code which is sent to my Turkish number, which I don't have access to anymore. So, to try and...
Comments