About a week ago, I ordered 5 cans of tomato paste and 6 tablet chocolates from Amazon. They combined the two separate orders into one box. When the package arrived, the chocolates were missing. I contacted Amazon customer service, and they told me I had to wait 72 hours. They said the missing items from the single shipment with one tracking number might arrive later, or they would investigate in the warehouse. After 72 hours, I had to call again to get a refund. I placed the same order again for the kids, and when it arrived, I distributed the chocolates—only to realize afterward that there were just 5. I contacted customer service again, and they asked for photos of the products. I told them I had already handed them out to the kids and couldn’t take any pictures. The representative insisted I send photos. I sarcastically said I could go to the store and photograph 5 chocolates if they wanted, and that the whole thing was ridiculous. They said the conversation was being recorded and that I couldn’t do that. The point is, Amazon keeps sending missing items. To put it politely, I think there’s a “chocolate issue” in their warehouse. I told them I don’t care about one missing chocolate, but I won’t be ordering from them again. The customer service rep was quite rude, telling me things like “do whatever you want.” I wanted to share this experience here and seek support.
I ordered some soda from Amazon. When it finally showed up, it was all messed up, man. Like, there were leaks everywhere and the whole thing was damaged. Can you believe that? I quickly let the customer rep know and sent them pics of the messed-up item. Amazon straight-up said they wouldn't give me...
I bought a six-pack of Eti Ahenk chocolate from the Amazon website, but when the product came, I was only given one piece of chocolate instead of the six-pack that was advertised. After I told customer service about the problem, they told me the items would be shipped out as soon as possible. But it...
I've been an Amazon Prime member for about 20 months, and this is the first time I've had a problem with Amazon. They forgot to send an entire television from the warehouse, and to top it all off, they tried to deceive and leave the customer in a difficult situation by making misleading statements. ...
Last month, I purchased a large number of products from Amazon and initiated return requests for two of them. Both items were picked up from our doorstep by the same shipping company and had the same tracking number. I decided to check the return status after a week or two. When I went to the websit...
bought something from Amazon, but there was a big problem, the status said the item had been sent to me, but it was left in the cargo for 5 days. It turned out that the product was lost later when the shipping information was looked at. It took three days after this was made public before the refund...
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