I just tried to cash in my rewards using the "Win App", like they said I could when I bought something. But out of nowhere, the rewards just vanished from my account. I worked hard to earn these points, and in the end, I ended up with nothing. I couldn't use my points the way I wanted, and instead, I was stuck with the choice of getting some random ice cream that I didn't even want. On top of that, every item needs 750 points, and I can only throw three in my cart at once. This means I have to deal with the trouble of shopping several times just to use my points. I'm really disappointed with the service because the communication wasn't clear and the process was way too complicated.
Hello, I've been trying to redeem the points I've earned from the Algida Win app for ice cream almost every day for about a week now. However, every time I go to the store to get my ice cream, I come back empty-handed, and they mock me. They claim we may have uninstalled the app or inquired as to wh...
I have a complaint about the increase in the points required for ice creams like Conboo. Before 01.01.2025, one Conboo cost 750 points, but now it costs 12000 points. Due to this increase, I can now only get 3 pieces of Conboo instead of 58. I have been collecting points for a long time and currentl...
haven't won anything! Seriously, not a single penny. It's like the whole system is a mystery. thinking I'm gonna win something, play all these games, , but nope, just a bunch of disappointment, even tried contacting them about it, sent a bunch of messages explaining the problem. But their customer s...
I wanted to redeem the points I collected through Nutella’s under-the-lid promotion. After purchasing Nutella products for a long time, I accumulated a total of 5,525 points, and I tried to use them on both the official campaign website and the mobile app. However, even when new rewards appear in st...
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