I used vehicle financing from Albaraka Türk and, for the first two years, had my insurance arranged through the bank. However, in my third year, I wanted to get a more affordable policy and work with an agency, so I took out a policy from Doğa Sigorta through an agency with policy number 155904662, costing approximately ₺10,000. I added a lien in favor of Albaraka Türk Malatya Branch to this policy and submitted the updated version to the branch. Despite this, Albaraka Türk and Türkiye Katılım Sigorta issued a new policy without my knowledge or consent under policy number 6630755, with a premium of ₺16,000, and set the first installment date as 22.06.2025. While I already had a valid policy, I absolutely reject this imposed and overpriced policy made without my approval. As a legal professional, I want to state that this has no legal basis. As a long-time customer of Albaraka, I request the cancellation of policy number 6630755 and compensation for the inconvenience I have experienced.
On 06/01/2025, I took out a loan of ₺20,000 through the Garanti BBVA mobile application. An amount of ₺1,670.35 was deducted from my account for a life insurance policy with policy number 5352**82 under 'Garanti Emeklilik ve Hayat Anonim Şirketi'. I submitted a cancellation request, but it has not b...
I hold a comprehensive insurance policy (No. 1134302125) with Anadolu Sigorta for my 2023 SsangYong vehicle. After an accident that occurred on July 24, 2025, I filed a claim, but it has been nearly three months, and I still have not received my compensation payment. Throughout this period, I have c...
The bank also serves as my salary bank, neither benefiting nor causing any harm. I wasn't even aware that 2355 TL had been deducted for life insurance in connection with the 125,000 TL loan (337 IM047255) I obtained in May! There's no mention of this in the approval documents or contracts I received...
I recently became a mobile customer of Albaraka Türk Participation Bank, and just a day later, on March 21, 2024, I visited the Gaziantep Şehitkamil branch. Following the information on the bank's website, I applied for a housing loan of ₺1,100,000 with a 60-month term, a 2.95% interest rate, a mont...
On November 10, 2020, I took out a personal loan of ₺100,000 through internet banking at VakıfBank’s Van branch. During the loan process, without my knowledge or consent, a “Daima Güvende Personal Accident Insurance” policy (No. 120359***) and a life insurance policy costing around ₺1,100 were issue...
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