AJet Refused to Help Me Sit Next to My Son on Our Flight
On May 19, 2026, I had a very disappointing experience during my Istanbul–Van flight with AJet. On the flight, I was assigned seat 31C, while my young son was assigned seat 25B. Despite politely asking the cabin crew for assistance so that I could sit next to my child, the situation was never corrected and I was not helped in any way.
I was especially disappointed by the fact that even such a simple request was ignored and handled with complete indifference. The crew’s lack of concern and unwillingness to assist made the experience extremely upsetting for me as a parent traveling with a child.
Up to this point, I have completed at least 300 flights with AJet and have been a loyal passenger of the airline for many years. Despite this loyalty, it is unacceptable to be treated with such indifference and to receive no effort toward resolving a basic seating issue involving a parent and child.
Because of this negative experience, I request that AJet provide me with an official apology. If deemed appropriate, I would also appreciate a goodwill gesture such as loyalty points, compensation, or another form of customer appreciation.
In addition, I request that the airline review the conduct of the cabin crew members who were working on this flight and take the necessary evaluation or corrective action regarding their behavior toward passengers.
