I was supposed to receive €250 in compensation from AJet, but they deducted €18.31 from the payment as a SWIFT fee. Shouldn't A Jet cover this fee? As someone who has been fighting for this compensation for the past three months, it's frustrating that they didn’t transfer the full amount. I feel like I’m being unfairly charged when I’ve already been waiting so long for what I’m owed. I am requesting a full refund of the deducted SWIFT fee, and I want AJet to cover these costs in the future when issuing compensation. This whole process has been unnecessarily difficult, and I expect the company to resolve it promptly.
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
I cancelled my Istanbul - Basel tickets for 2 people with PNR number 1Q1NF1, more than 24 hours ago, via the AJET application. I had purchased my tickets for ₺11,456.42, especially as a Premium package, but the refunded amount was ₺5993.36. So a deduction of ₺5.463,06 was made. In my conversation wi...
I bought 4 plane tickets using the AJet app and canceled them within a day. I paid a total of ₺12,491.62 for the tickets, but I only got back ₺4,251.02. This situation seems really unfair to me. There's just no good reason for not getting a full refund for tickets that were canceled on such short no...
AJet has caused me serious frustration and financial loss over what should have been a simple request to reschedule three tickets. Even though the cancellation fee is listed as ₺0 and the tickets can’t be converted to open status, when I tried to change the date, I was hit with a fare difference tha...
Hello, I’m writing with deep frustration about a serious issue I experienced with AJet. I attempted to purchase a ticket, and the payment was successfully withdrawn from my bank account. However, I never received a PNR number, and therefore, no ticket was issued. I immediately contacted AJet’s cust...
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