I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account.
This delay is unacceptable. I followed all the required steps, and the cancellation was due to a change initiated by the airline, not by me. Yet, I’m the one left waiting without any clear timeline or update.
AJet, I’m asking you to process my refund immediately. You’ve acknowledged the cancellation—now return the money (₺). Don’t make your customers wait endlessly for what’s rightfully theirs.
I booked a round-trip direct flight from Ankara to London with AJet, only to receive a notification that my flight was canceled due to "operational reasons." Without giving me much choice, they rescheduled my route through Istanbul instead. I accepted the new flight option and had already made full ...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
I bought 4 plane tickets using the AJet app and canceled them within a day. I paid a total of ₺12,491.62 for the tickets, but I only got back ₺4,251.02. This situation seems really unfair to me. There's just no good reason for not getting a full refund for tickets that were canceled on such short no...
I bought a ticket from AJet for April 5 at 22:05, and without any clear reason, my flight was completely canceled. This left me stranded at night, forcing me to find emergency accommodation and spend extra money. I had to buy a new ticket, adjust bus plans, and cancel everything from scratch. We re...
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