During a long trip, we planned to stay in Sakarya and made a reservation through Airbnb. However, we changed our minds and canceled the reservation on September 15, 2024. I explained the situation to the host but haven’t received any response regarding my refund. I’ve tried contacting Airbnb customer support, but I couldn't reach anyone who could assist me. The communication barrier with foreign representatives is frustrating, and the host remains unresponsive as well. It seems the refund is entirely up to the host, but withholding the full amount (minus taxes) feels like a scam. I don’t understand how this is allowed. Airbnb needs to step in and ensure I receive my refund.
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On July 12, 2024, I inquired about the availability of a rental property through Airbnb, and simultaneously, ₺18,242.83 was withdrawn from my bank account. The host didn’t respond within 24 hours, so the reservation was canceled, but I never received a refund. I contacted Airbnb on July 13, and they...
On June 28, I booked a home through Airbnb in the Mavi Durak area of Sakarya and paid ₺2,037.59 the same day. However, shortly after making the reservation, I was informed that the property was already occupied and my booking had to be canceled. Airbnb assured me that the full amount would be refund...
I booked a stay through Airbnb on March 19, 2024, using confirmation code hmafyxpkhd, and the total cost was shown as ₺5775. But when I checked my bank account the next day, I saw that ₺6430 had been withdrawn—₺655 more than the agreed price. Since then, I’ve been trying to get help from Airbnb’s c...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
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