I Bought the Airalo South Asia Package but It Won’t Activate and Need a New eSIM
I am extremely frustrated with my experience using Airalo. I purchased the South Asia package and followed every single instruction carefully to activate it. I even tried the additional troubleshooting steps suggested by the live support bot, such as turning airplane mode on and off and restarting my phone — but none of it worked.
Despite doing everything correctly, the eSIM still refuses to activate, leaving me without service when I need it most. I am now requesting a new eSIM to be issued immediately. Customers should not have to struggle like this after paying for a service that is supposed to work seamlessly.
I demand that Airalo take this issue seriously and provide a working replacement eSIM without any further delay. Please resolve this urgently!
Hello e***! Thank you for your comment. We are sorry to hear that you experienced this issue with your spouse. In order to help you resolve this issue, please contact us through the message section in the Airalo app with a message including your 32181335 Şikayetvar file number and email address. We will be waiting for your message!
