During my trip to Greece, I trusted Airalo instead of using my regular mobile operator. I purchased a 2GB data package for $9, and the payment was successfully deducted from my credit card. However, despite the charge, I never received any service!
I was left without internet access, which was extremely frustrating during my travels. What kind of service is this? If a company charges for a product, it should actually provide it!
I demand an immediate refund since I paid for something I never received. Airalo, fix this now! If you cannot deliver the service, you should not be taking payments from customers. I expect a prompt resolution!
I purchased an Airalo eSIM plan to use mobile data in Northern Cyprus, paying ₺17 for 10 GB. I followed all the setup instructions exactly as provided, step-by-step, and double-checked the configuration. Despite doing everything correctly, the eSIM never worked—not even once. I received absolutely n...
Hi there. On May 10th, I purchased a 3GB Airalo data plan to use during my trip to Üsküp. I followed every single instruction step-by-step and activated everything exactly as directed. But despite all that, I was never able to access the internet—not even once. I contacted customer support hoping t...
I’m currently in Italy, and since arriving yesterday, my Airalo internet has not worked. I purchased a 7-day, 1GB data-only package, but it won’t connect to any operators. The plan shows as loaded, but despite trying everything to activate it, it remains nonfunctional. I contacted support, but all I...
I purchased an eSIM from Airalo to use during my trip to Switzerland, expecting seamless connectivity. Unfortunately, despite following all setup instructions and seeing everything appear normal on my phone, the eSIM never provided any internet access. It showed signal bars, but there was absolutely...
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