My recent business class flight with Air India turned up rather different from what I had anticipated. A concerning beginning, several passengers were told their seats were broken and were being reimbursed before takeoff. A fundamental business class courtesy is not offered—a welcome drink or even water—upon boarding. The crew appeared confused, and the safety talk was quick and lacking in appropriate life jacket or seat belt demonstration. Apparently able to recline flat, my seat was fixed in an upright posture. Efforts to change it left it somewhat slanted, making comfortable sitting or lying difficult. Two crew members battled to correct it, but the problem remained all through the journey. Worse, the given blanket was moist and the USB charging connector was non-functional. When I reported these problems to Air India following my trip, they told me there was no record of my complaint. For the trouble I went through, I thought a symbolic pay of £45 was unacceptable. I have asked for a careful examination of the situation, but they appear not motivated to help. I feel rather put down since Air India promotes a different kind of business class experience.
My Air India experience was absolutely unsatisfactory and something I would not advise anyone. The airplane on the Mumbai to New York route felt absolutely antiquated and archaic, which made me doubt its fit for such a long distance. The whole ride was uncomfortable because of the badly kept interio...
From London to Bangalore, I scheduled a flight with Air India, but it became a whole disaster. First, the flight was delayed; we waited for hours before learning it was delayed once more the following day. It was finally canceled completely, leaving me without another means of transportation. My mon...
My most recent flying experience with IndiGo Airlines was quite bad. My connecting flight missed since my flight was delayed by sixteen hours. Eventually I was rebooked, but I had to spend two nights at two separate airports without lodging, food, or even a shower. IndiGo Airlines kept shifting the ...
The worst flight I have ever taken was with IndiGo Airlines. Expecting careful treatment, I checked in my luggage under a "fragile" sticker. The suitcase was dirty, damaged, and appeared to have been thrown about haphazardly when I picked it up at my destination. To exacerbate things, my stuff insid...
On March 31, I flew with Air Canada to Halifax. Due to weather conditions, the plane was unable to land as scheduled and was delayed by five hours. That was just the beginning. When we finally landed, I found out my luggage didn’t arrive. I was traveling as part of a school tour, which meant we wer...
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