On March 31, I flew with Air Canada to Halifax. Due to weather conditions, the plane was unable to land as scheduled and was delayed by five hours. That was just the beginning. When we finally landed, I found out my luggage didn’t arrive. I was traveling as part of a school tour, which meant we wer...
On July 8, 2024, my Air Canada flight with a layover in London, scheduled to depart at 6:30 PM, was postponed to the following day without any notification. To make matters worse, the departure time changed three more times the next day. I only found out about the delay two hours before the flight b...
I purchased three tickets for an Istanbul-Toronto flight through eDreams. During the booking process, only my name and surname were requested—no passport or ID number was collected. When I tried to verify the provided reservation number on Air Canada’s website, it showed as invalid. Within two hour...
On May 12, 2023, I arrived at Istanbul Airport four hours early for my 7:40 AM Air Canada flight to Punta Cana (PNR LS4VFN). Despite passing passport control without issue, I was denied boarding at Gate E1 at 7:00 AM. The gate officer informed me I could not board due to not having a transit visa, t...
We demand a refund for the flight ticket purchased on 10.09.2022 under PNR number 29VNBM. The ticket was booked via Turkish Airlines (THY) for a Lyon-Montreal connecting flight under the name Ymc***. Unfortunately, Ymc*** was denied boarding. We filed a complaint with THY using case number 7454081,...