The company I previously worked for saved my card numbers and purchased Adobe products without my knowledge. I discovered this through a notification message from my bank. It is unacceptable for my personal financial information to be used without my consent, and this is a clear violation of my privacy. I have been trying to contact Adobe representatives but have not been able to find any communication channel. Despite my best efforts to resolve this matter directly, I have been met with silence, which only adds to my frustration. I am requesting a refund of ₺13,164 for the unauthorized charge made to my card. This situation has caused me significant inconvenience, and I expect Adobe to take immediate responsibility to rectify this issue. If this issue is not resolved, I will proceed with the necessary legal actions.
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
Adobe increased my subscription fee from ₺106 to an unreasonable ₺689 without my knowledge or explicit consent and charged my credit card without authorization. This action clearly violates Consumer Rights and ethical business standards. The sudden price increase, executed without any prior notice o...
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
I started an Adobe trial and entered my card details as required. However, I never received any notification that the trial had ended, and nearly ₺500 was charged to my account without my consent. As a student, this unexpected expense is a significant burden. To make matters worse, I attempted to c...
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