Adidas claims that the shoes I bought in February were damaged due to user error, even though I cleaned them exactly as instructed in the manual and only wore them two days a week, making sure to let them air out. I always store my shoes in a dry, ventilated area and avoid exposing them to harsh conditions. Despite this careful use, the shoes became deformed and now look worn out, but Adidas refuses to acknowledge the issue. When I contacted customer service, they were dismissive and offered no real support or explanation. This has made me question the competence of their so-called experts in Turkey.
I paid 2,250 Turkish Lira for a pair of Adidas shoes, and after only four months of use, the front mesh part began to unravel. I took great care of my shoes, even using foam for periodic maintenance, and I never washed them to avoid damage. When the shoes started falling apart, I was genuinely surpr...
I bought a pair of Adidas sneakers, and the toe area began to tear just a month later. I returned them to the store, and they were sent to the company for inspection. Meanwhile, I bought another pair from them. A month later, I received a message that left me speechless. Adidas claimed that the cond...
I recently bought Adidas Terrex shoes for ₺5000 from the Adidas store. Shockingly, within a month, the shoes started leaking, and I sent them in for inspection. To my dismay, my request was denied not once but twice, with a claim of "user error." How can wearing a pair of shoes in light rain on a st...
On 04.04.2025, I bought a pair of Adidas Outdoor Terrex AX4 sneakers from the Boyner store inside Adana Optimum Shopping Mall. I paid ₺6000 for these shoes, trusting the Adidas brand and the store’s claim of a 2-year warranty. I used them with extreme care — never for sports, never in water, and I d...
I purchased a pair of athletic shoes from the Adidas store at Yenisahra Optimum Mall on December 6, 2023. After wearing them only 3-4 times, the shoes caused a painful sore on the right side of my foot, just below the ankle bone. I won't even mention the heel part. I have never felt comfortable wear...
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