1

Adidas.com Purchase Gone Wrong: Defective Shoes and Unfair Exchange Terms

Adidas.com Purchase Gone Wrong: Defective Shoes and Unfair Exchange Terms
Adidas.com Purchase Gone Wrong: Defective Shoes and Unfair Exchange Terms
Adidas.com Purchase Gone Wrong: Defective Shoes and Unfair Exchange Terms
Adidas.com Purchase Gone Wrong: Defective Shoes and Unfair Exchange Terms
+3
October 13, 2023 1:27 AM78

I ordered a pair of Adidas adi2000 shoes from Adidas.com, and when they got wet, I discovered they had obvious paint touch-ups. What puzzled me was that I purchased these shoes directly from the website, with no intermediary, and yet they were defective. When I contacted customer service, I was advised to send the shoes in for warranty inspection. They assured me that if the shoes were indeed defective, I would receive a refund. However, due to our country's hyperinflation, these shoes, which I purchased a few months ago at an exorbitant price of around 2500 TL in installments, now cost nearly double. Instead of a simple 1:1 exchange, they expect me to pay an additional 2500 TL on top of the original purchase price for a new pair. I am requesting a fair exchange for the defective shoes.

Comments

Similar Complaints

1

My Adidas Shoes Fell Apart

May 24, 2024 1:09 PM41

Last year, I bought a pair of Adidas shoes from the seller "northsport" on the Hepsiburada platform. Once I noticed the ...

My Adidas Shoes Fell Apart
1

Discolored Adidas Sneakers Denied Warranty

April 29, 2024 7:50 PM44

I bought sports shoes from Adidas' online store and they were still under warranty. Despite this, discoloration occurred...

Discolored Adidas Sneakers Denied Warranty
Discolored Adidas Sneakers Denied Warranty
Discolored Adidas Sneakers Denied Warranty

Adidas Warranty Hassle Leaves Me Empty-Handed

August 30, 2023 5:26 PM53

I recently bought a mont from an Adidas store, only to have it deform within a short period of time. In search of a solu...

1

Adidas Quality Concerns: My Expensive Shoes Fell Apart

October 11, 2023 10:52 AM77

I paid 2,250 Turkish Lira for a pair of Adidas shoes, and after only four months of use, the front mesh part began to un...

Adidas Quality Concerns: My Expensive Shoes Fell Apart

Adidas Refused to Honor Warranty for Faulty Shoes

March 17, 2024 2:48 PM55

I bought a pair of Adidas shoes from Northsport, a store on the Hepsiburada online marketplace. After using the shoes fo...

Adidas Refused to Honor Warranty for Faulty Shoes
Adidas Refused to Honor Warranty for Faulty Shoes
Adidas Refused to Honor Warranty for Faulty Shoes