I paid 2,250 Turkish Lira for a pair of Adidas shoes, and after only four months of use, the front mesh part began to unravel. I took great care of my shoes, even using foam for periodic maintenance, and I never washed them to avoid damage. When the shoes started falling apart, I was genuinely surprised and disappointed because it raised concerns about their quality. To address this issue, I sent the shoes to Yali Spor's warranty service, hoping for a resolution. I decided to contact Adidas directly after a few weeks of no updates. To my dismay, I was told that the problem was due to "user error." According to them, I must have used something sharp to damage the front of the shoe, making it a user error for which they had no recourse. Now I have to ask, why would anyone intentionally damage their possessions? Especially with such expensive shoes as these? Is there a quality issue with Adidas' new-season shoes that they aren't addressing? I urge Adidas to resolve my complaint immediately, or I will take this matter to the Consumer Arbitration Board for a fair resolution.
I purchased Adidas Duramo SL K BLIPNK/FTWWHT/HAZORA [12-k] children's shoes from Korupark Bursa Ayakkabı Dünyası with invoice number 400130660988 dated April 7, 2024. Shortly after using them for a month, I noticed the mesh part couldn't be cleaned (stains wouldn't come out) and the toe area started...
I purchased a pair of athletic shoes from the Adidas store at Yenisahra Optimum Mall on December 6, 2023. After wearing them only 3-4 times, the shoes caused a painful sore on the right side of my foot, just below the ankle bone. I won't even mention the heel part. I have never felt comfortable wear...
On November 10, 2024, I purchased a pair of Adidas Superstar shoes for my daughter from the Sporjinal store at Ankara Forum AVM. She wore them briefly in February 2025, then not at all until April, and used them regularly only until June 27, 2025—a total of about 3 to 3.5 months of active use. Desp...
On 04.04.2025, I bought a pair of Adidas Outdoor Terrex AX4 sneakers from the Boyner store inside Adana Optimum Shopping Mall. I paid ₺6000 for these shoes, trusting the Adidas brand and the store’s claim of a 2-year warranty. I used them with extreme care — never for sports, never in water, and I d...
We experienced a tear in the inner lining of adidas shoes. We sent the shoes twice for warranty through FLO store, and it was stated that there was neither a manufacturing defect nor user error. However, there is clearly an issue with the shoes, yet no action was taken under warranty. I wore the sho...
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