I bought a 4-month-old pair of Adidas Terrex Tracerocker GTX Men's Black Outdoor shoes that said they were waterproof. Water seeped through the seams when I wore them in heavy rain. I paid extra for the Gore-Tex model to avoid this problem, but it still failed to keep my feet dry. I sent the shoes to Adidas twice for inspection, but they both returned them, claiming user error and a lack of maintenance. I've only worn the shoes about 15-20 times in four months. What kind of care does a 4-month-old pair need? When I questioned their decision and stated that it was not my fault, the customer service representatives were unable to provide an explanation. I had to seek resolution through the Consumer Court after becoming frustrated with Adidas' inability to resolve the issue.
I recently bought some shoes from the Adidas store that have the Gore-Tex waterproof technology. But the first time I wore them in damp weather, my toe tips got soaked. After I went back to the store, they sent the shoes in for examination, and they said I was wrong and rejected them. These shoes we...
I recently bought Adidas Terrex shoes for ₺5000 from the Adidas store. Shockingly, within a month, the shoes started leaking, and I sent them in for inspection. To my dismay, my request was denied not once but twice, with a claim of "user error." How can wearing a pair of shoes in light rain on a st...
I had issues with both the T23316427 and the T23323755 product review reports. The shoes I bought are not ordinary; I chose them based on the following information: "Innovative technologies like raxion and gore-tex will take your performance to the next level." Adidas shoes strive for perfection! Ev...
I purchased a pair of Adidas Terrex shoes, advertised as waterproof, but they started leaking after just three months of use. Expecting Adidas to stand behind their product, I returned them to the store, and they were sent for inspection. However, the result was frustrating—they simply blamed it on ...
My Adidas Terrex Trailmaker Gore-Tex boots, which I purchased on 11/29/2023, have a problem where they leak water when it's light raining or when the surface is moist. I sent the device in for repair, but it came back to me saying it was user error and that I couldn't take it further. The returned b...
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