I purchased a pair of shoes from the Adidas store at Gaziantep Prime Mall. It has been 23 days since I bought the shoes, and I noticed tears on the side. I wanted to send the shoes for inspection, and the store assured me they would provide results within 21 business days. I left the product at the store, expecting a response within the specified time frame. However, 34 business days have passed, and there has been no message or call. When I visited the store, they claimed they had sent the product for inspection, but they had not received any information yet. a week later, when I contacted customer service, they said they didn't know where the product was and joked, saying it's in the cargo but hasn't reached inspection. I am quite frustrated with this situation. I demand a refund for my product since I paid a significant amount for shoes that I would wear for 10-15 days. Order number: T23357642.
The Adidas shoes I purchased from the In Street store at Tekira Mall in Tekirdağ 7 months ago have experienced tearing on the mesh sides and front, and the interior parts are deformed. I submitted them for review at the In Street Store in Gaziantep Primemall and received a rejection response. We inv...
I purchased a pair of Adidas Campus sneakers from Mall of İstanbul, expecting long-lasting quality from a well-known brand. However, within just three months — and without wearing them daily — the inner lining at the heel area has completely torn. The damage is severe enough that the shoes are now u...
I bought a pair of sneakers at the Adidas store in Metrogarden, but I could only wear them inside once on the third day. I was upset to see that the right front side of the mold was broken, and the stitching had loose threads. When I went to the store to exchange something, they told me they had sen...
I purchased a pair of shoes from Adidas through the mobile application on January 22, 2024. Recently, I noticed a tear in the fabric of the left heel of the shoe. Although I was satisfied with the shoes overall, I discovered that the tear was also present in the inner upper sole of the right shoe. U...
I purchased a pair of athletic shoes from the Adidas store at Yenisahra Optimum Mall on December 6, 2023. After wearing them only 3-4 times, the shoes caused a painful sore on the right side of my foot, just below the ankle bone. I won't even mention the heel part. I have never felt comfortable wear...
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