Adidas Shoe Quality Issues: 7 Months of Wear and Tear

Adidas Shoe Quality Issues: 7 Months of Wear and Tear
November 21, 2023 7:07 PM125

The Adidas shoes I purchased from the In Street store at Tekira Mall in Tekirdağ 7 months ago have experienced tearing on the mesh sides and front, and the interior parts are deformed. I submitted them for review at the In Street Store in Gaziantep Primemall and received a rejection response. We invested in a reputable brand, paying a substantial amount, only to find ourselves as victims. This experience has made us realize that even if a product carries a high price tag and a renowned brand name, it may not necessarily guarantee quality. During the purchase, they emphasize the warranty and brand reputation. Still, when issues arise, they refer to a mere 2-year inspection guarantee. Frankly, it's disheartening. Adidas seems to lack commitment to standing behind its products, and the In Street store appears indifferent to customer satisfaction. Reading other complaints, it seems this issue is widespread. Is it reasonable to spend this much money on a product that lasts only 7 months? I am also pursuing a complaint with the Consumer Arbitration Committee in the hope that they can address this matter.

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