After purchasing with order number "ATR03649173" from the adidas Turkey online store a month ago, I returned the product, and the return was delivered to adidas a month ago. However, I still have not received my refund. I have called multiple times, and each time I’m told, "The return has reached us, but the warehouse is busy," or "Our warehouse made a mistake," or "It’s in the queue." I also filed a complaint with the company, but now they say, "Your complaint is in the queue," and I still haven’t received the refund for the returned product. I am frustrated with adidas's indifference in both sales and after-sales services, especially at a time when online shopping is so common and preferred for its convenience. Despite having records of numerous calls, I have not received any resolution. I am waiting for a response from them to address this issue.
Dear Adidas, I have two return orders—ATR03946443 and ATR03950946. Both shipments have been successfully delivered back to you, yet there’s still no sign of a refund or any update on the return process. What exactly are you waiting for? For a brand of your size and reputation, this kind of delay is...
I returned the shoes I purchased from Adidas on September 1 via Yurtiçi Kargo after shopping online. My order number is ATR90372200. The refund of ₺4,648.90 was supposed to be credited to my credit card once the return arrived, but despite the delay, I still haven’t received it. I’ve called Adidas c...
On August 26, 2025, I sent the products I purchased through the Adidas online platform for a return and exchange with order number atr90304712. I requested a return for the products with codes in8708, in8707, and jc7376, and an exchange for the product with code jf1258. My products appear to have be...
I returned the Handball Spezial sneakers I purchased from adidas.com.tr on September 6, 2025, using Yurtiçi Kargo (tracking number: ads45328675-11) on September 10, 2025, using a return code. On September 12, 2025, the product was confirmed to have arrived at Adidas, and it was acknowledged that it ...
I purchased sportswear from the Adidas online shop in Turkey www.adidas.com.tr and received my order on January 4 2025. Two sports shorts did not fit as they were too small. I wanted to exchange one for a larger size and return the other since it was out of stock. Due to technical issues on their we...
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