Dear Adidas, I have two return orders—ATR03946443 and ATR03950946. Both shipments have been successfully delivered back to you, yet there’s still no sign of a refund or any update on the return process. What exactly are you waiting for?
For a brand of your size and reputation, this kind of delay is unacceptable. I shouldn't have to chase you down for something as basic as a return confirmation and refund. The same products were available on other platforms too, but I chose Adidas thinking your process would be smooth and professional. Clearly, I was wrong.
If I had known how slow and unresponsive your return system is, I would’ve ordered elsewhere. This whole experience has been frustrating and disappointing.
I returned an Adidas product (Order No: ATR03624270) on September 25, 2024, as the size did not fit. However, I still haven’t received my refund. When I called customer service for an update, they informed me that the return package reached their center on November 26, 2024, and is still under revie...
On August 26, 2025, I sent the products I purchased through the Adidas online platform for a return and exchange with order number atr90304712. I requested a return for the products with codes in8708, in8707, and jc7376, and an exchange for the product with code jf1258. My products appear to have be...
A wrong product was delivered to me instead of the item I ordered from Adidas with order number SATR03749640. I contacted customer relations, and the representative I spoke to, G***, informed me that she would send a message for issuing a refund and that I should respond to it by attaching an image ...
After purchasing with order number "ATR03649173" from the adidas Turkey online store a month ago, I returned the product, and the return was delivered to adidas a month ago. However, I still have not received my refund. I have called multiple times, and each time I’m told, "The return has reached us...
I returned the shoes I purchased from Adidas on September 1 via Yurtiçi Kargo after shopping online. My order number is ATR90372200. The refund of ₺4,648.90 was supposed to be credited to my credit card once the return arrived, but despite the delay, I still haven’t received it. I’ve called Adidas c...
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