I'm writing to follow up on a recent return I made. On April 20th, I ordered a pair of leggings that arrived on April 25th, they weren't the perfect fit, so returned them according to your return policy. They were completely unused, with the tags still on, just like new, mailed them back on April 27th and got confirmation they were delivered to your returns place on May 2nd. Your policy says returns should be processed within 7 business days of arrival, and it's been over two weeks now, as you can imagine I haven't heard anything about whether my refund is approved or not. things can get a little slow during sales or holidays, but that wasn't the case with my return, I was expecting a quicker turnaround based on your policy. Would it be possible to get an update on my return status? Please push things along as I want to order another.
The sandals I purchased were not comfortable, and unsurprisingly made the choice to make use of the 30-day free return policy, and again unfortunately, it's been more than two weeks, and I still haven't received any additional updates or confirmation regarding my refund or exchange order. followed t...
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows that it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a...
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
Back on April 15th, I ordered some electronic components which arrived on the 25th, a bunch of the stuff was busted - not exactly the quality I was expecting, your refund policy says I can get my money back for these kinds of situations, so I hopped right on that. Filed the claim through "My Orders"...
On July 15, 2025, I purchased a pair of cargo Bermuda shorts through the Bershka app. Since the size did not fit, I returned the item unused and with the tag still attached. My order number for this return is 2005341413. On the same day, I returned another product and received that refund within two...
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