The sandals I purchased were not comfortable, and unsurprisingly made the choice to make use of the 30-day free return policy, and again unfortunately, it's been more than two weeks, and I still haven't received any additional updates or confirmation regarding my refund or exchange order. followed the return process as instructed and sent back the sandals within the given timeframe. I got an email confirmation that my return was processed, which made me confident that my refund or exchange was coming. I've tried contacting multiple times through email and phone, but all I've gotten in response are generic replies that don't really address my specific problem. given the price of their products, why not hire few agents to offer us some real help? Based on the company's reputation and the positive reviews I've come across, def had higher expectations for the service.
I ordered these amazing shoes and instead, I received a completely different item! So I returned them back to the company over a month ago and still haven't received my refund. it's been a whole month and they still haven't bothered to check the returned item in their warehouse! can't even believe ...
I'm writing to follow up on a recent return I made. On April 20th, I ordered a pair of leggings that arrived on April 25th, they weren't the perfect fit, so returned them according to your return policy. They were completely unused, with the tags still on, just like new, mailed them back on April 27...
On November 23, despite the rush, after receiving a seamless confirmation email that my order of three items had been successfully placed on the site, I unexpectedly received an email stating that a return request, which I did not initiate, had been accepted. My yet-to-arrive products were canceled ...
feeling bummed about my recent order from Nike.com. ordered some shoes, but they sent me sandals instead. I've been trying to return this thing, but the whole refund situation is a mess. They haven't even credited the refund amount to my account yet. I've been talking to your customer service rep,...
I purchased a pair of boots from Torrid's online store, with the intention of wearing them during the upcoming season due to their discounted price. Unfortunately, upon receiving the package and testing out the boots, I found them to be incredibly uncomfortable. The toe area felt uncomfortably snug,...
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