I purchased my Acer Nitro 16 laptop from Hepsiburada for ₺56,000 using my credit card. From the first day, the screen ha...d dead pixels and the speakers made cracking noises. Due to exams and projects, I ignored these issues. However, while still under warranty and with one year left, the laptop sudde
My tablet has been shutting down by itself for no reason. At first I sent it to Acer Türkiye technical service. They ret...urned my product without any sense. Then shipping fee was reflected to me. After I got my tablet and cheched it, I saw nothing. Then I got in touch Acer again with TS674844 ticket
My Acer laptop developed an issue due to the lid hinge, just two months before the end of its 2-year warranty period. I ...brought it to the Ümraniye Acer Service for repair, and within a week, they contacted me, claiming the problem was user-related and charged me ₺15,060. As a financial advisor, I al
I sent my Acer Nitro 5 laptop in for warranty service. They're now asking for a ₺60,000 replacement fee for a laptop I c...ould currently buy for ₺40,000 — that’s the first issue. The second issue is that they claim the laptop was previously opened and say they can only proceed outside of warranty. And
I sent my device to 'SMS Infocom Teknoloji Servis Ltd. Şti.', the authorized Acer service center under warranty, on Dece...mber 25, 2024, to repair the non-functioning "d" key on the keyboard. However, as of January 7, 2025, I was informed that the repair cost would be ₺59,000. I want to emphasize that
About 8 months ago, I contacted Acer’s service to ask whether I could install additional RAM in my device. After receivi...ng confirmation, the same exact RAM model was installed by the IT department at my workplace. When the device malfunctioned, I sent it to your service center, where I was told that
I purchased the Acer Iconia TAB P10, and the tablet has been experiencing battery problems where it shuts down after rea...ching 70% and only powers back on at 1%. I sent it to service twice in a row, and both times they claimed to have "fixed the issue." However, the problem persisted upon each return
It's been a year now since I purchased the Acer Aspire 3. Over the last 4-5 months, it only functions when plugged in. D...ue to my workload, I can't send this essential work laptop for warranty service. When I reported this issue to the Media Markt store, I was advised to contact Acer's technical serv
I purchased an Acer Nitro 5 laptop with 8 GB RAM from Vatan Bilgisayar on 08.02.2023. Initially, I inquired about the ve...rsion with 16 GB, but I was informed it wasn't available, so I opted for the 8 GB variant. Following this, I contacted Acer customer service to inquire if adding additional RAM wou
Six months ago, I purchased an Acer Nitro 5 laptop, model an515-57. I used the laptop occasionally until one day it coul...dn't charge anymore. Subsequently, I sent it for service. A week later, the service contacted me, stating that there was a liquid contact, and both the motherboard and the keyboard
I purchased the Acer Aspire 7 A715-43G laptop from Amazon 9 months ago. While I am satisfied with its performance, I've ...encountered difficulties with the service and availability of replacement parts. Living in Antalya, the service center being in Istanbul poses a challenge for shipping the laptop w
The Acer Nitro 5 an515-57 with an Intel Core i5 11400H, an RTX 3060, and 32 GB RAM (16 GB were factory-installed, and I ...added an additional 16GB RAM module). I was told that I could make upgrades, so I opened the device. Now I am receiving this message. It is only possible to perform maintenance on
