I bought the Acer laptop model 5739G a long time ago (January 2010), and I still use and like it now. Because of a mistake on your Acer website, my laptop got blocked, so I had to take it to get fixed. This inconvenience ended up costing me about 30 ₺. But where did you make a mistake? I looked on your website's support section to find the newest BIOS drivers for updating the BIOS. Unfortunately, they were taken away from you.
After that, I looked for and accidentally downloaded a driver from a forum, I ran it, and the outcome... my screen turned black and the system stopped working. During these tough financial times, I can't afford to buy a new Acer. On top of that, I had to pay an extra 30 ₺ for the service. I'm criticizing you for this. A good brand should support both its older and newer products.
Hello, I purchased an Acer Nitro V15 laptop about 2-3 months ago. Since the day I bought it, I have been experiencing severe FPS drops and overheating issues. Thinking it might be due to insufficient RAM, I upgraded it, but the same problems persisted. I couldn’t find any useful information on forum...
I purchased my Acer Nitro 16 laptop from Hepsiburada for ₺56,000 using my credit card. From the first day, the screen had dead pixels and the speakers made cracking noises. Due to exams and projects, I ignored these issues. However, while still under warranty and with one year left, the laptop sudde...
Six months ago, I purchased an Acer Nitro 5 laptop, model an515-57. I used the laptop occasionally until one day it couldn't charge anymore. Subsequently, I sent it for service. A week later, the service contacted me, stating that there was a liquid contact, and both the motherboard and the keyboard...
I bought this laptop from your company because I'm a big fan of your products. The warranty for my laptop is valid until 2025. I sent it to your repair center in Istanbul, but they told me I have to cough up $800 for the repairs and replacements. They said there was a problem with the motherboard, b...
I sent my Acer Nitro 5 laptop in for warranty service. They're now asking for a ₺60,000 replacement fee for a laptop I could currently buy for ₺40,000 — that’s the first issue. The second issue is that they claim the laptop was previously opened and say they can only proceed outside of warranty. And...
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