I Sent Money to 1win But It Never Reached My Account and Support Won’t Respond

Yiğit
May 03, 3:02 pm
51

I transferred funds to my 1win account, but the money never showed up in my balance. It’s been hours, and I’m still waiting for it to reflect. I attempted to reach out to customer support immediately, but it’s been over 10 hours, and I haven’t been able to connect with anyone.

The lack of attention is absolutely unacceptable. No one has reached out, no one is following up, and I have no idea where my money is. I’ve received zero support, and it’s clear that getting help here is nearly impossible. My funds are stuck somewhere, and no one is taking responsibility for resolving it.

Because of this complete lack of accountability and communication, I’m now seriously considering leaving the platform and switching to another site that values its users and actually provides responsive support.

July 28, 3:46 pm (2 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Sincerely, the 1win team.

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