I made a deposit to 1win, transferring the money directly from my personal bank account to the bank account they provided. The funds were successfully withdrawn from my bank—so I know the transaction went through—but nothing appeared in my 1win account balance. It’s now been over 12 hours, and the money is still missing.
I reached out to their customer support, expecting at least a helpful update. Instead, I got the typical runaround: “Please wait, I’ve passed it on to the relevant team.” And that’s it—no action, no confirmation, no actual help. Just empty words and stalling. This isn’t how a platform that handles real money should operate.
I trusted the process, followed all instructions, and now I’m left without access to my funds. There has been zero resolution and no urgency from their side.
1win, resolve this now and credit my account immediately. I shouldn’t have to fight for money that’s already been sent and confirmed. This is unacceptable and needs to be fixed without more delays.
I deposited money into my 1win account, but the funds never appeared in my balance. It’s now been over a month, and despite numerous attempts to resolve the issue, I still haven’t received my money back. The support team has been completely unhelpful throughout the process. When I first reached out...
I made a deposit on 1win last night around 9:00 PM, expecting it to show up in my account like it normally does—within 5 minutes. But this time, nothing came through. My money is gone, my account balance hasn't changed, and I received absolutely no confirmation or update. I tried to reach live supp...
I requested a withdrawal from 1win, and it has been well over 48 hours—but I still haven’t received my money. This kind of delay is unacceptable, especially when we're dealing with real cash. What makes things worse is the complete lack of communication. Their so-called customer service is non-exist...
I deposited money into my 1win account, but it hasn’t shown up. At first, they told me to wait 24 hours. When I questioned why it would take so long, they pushed it further, saying it was a payment system issue and that now it could take 1 to 7 days for the funds to be processed. That’s already fru...
I deposited money into my 1Win account expecting to play immediately, but the funds never appeared. What’s worse, I received no refund either. This isn’t the first time I’ve experienced this issue on 1Win’s casino platform—it’s happened multiple times now. Still, nothing gets resolved. Each time, I...
