I Deposited ₺ to 1win but Didn't Receive It—Still Unresolved After a Month!

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Hamza
April 11, 2025 11:13 am
51

I deposited money into my 1win account, but the funds never appeared in my balance. It’s now been over a month, and despite numerous attempts to resolve the issue, I still haven’t received my money back. The support team has been completely unhelpful throughout the process.

When I first reached out, they kept telling me to “wait,” with no concrete answers or updates. Eventually, they claimed that the funds had been returned to my account, but this is absolutely false—I checked repeatedly, and no refund was received in my bank account or 1win wallet.

What’s most frustrating is the lack of responsibility and proper customer service. No one follows up, no one explains anything, and I’m left chasing a deposit that simply vanished. This is not how a reputable platform should operate.

July 28, 2025 4:04 pm (3 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving your problem. Best regards, the 1win team.

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