1win IMPS Withdrawal Pending Without Explanation

1win IMPS Withdrawal Pending Without Explanation
ROBAN
ROBAN
1win
December 30, 2025 2:29 PM530

I am writing regarding an issue with my withdrawal on 1win. I requested a withdrawal of ₹6,500 via IMPS, and it has been pending for about one day without being completed. Despite this time passing, the status of the withdrawal has not changed and the money has not reached my bank account. I have contacted 1win support about this issue, but my problem is still not resolved and the withdrawal remains pending. I request that my ₹6,500 IMPS withdrawal be processed and credited to my account as soon as possible, or that I am clearly informed about the reason for the delay and the exact timeframe for resolution.

ROBAN
ROBAN
December 30, 2025 4:57 PM

My bank Indian bank

January 8 6:11 PM (9 days after complaint)

Hello! Thank you for reaching out about your withdrawal issue. After reviewing your case, we can confirm that the withdrawal request for ₹6,500 was initially canceled and the funds were returned to your account under the transaction PMNT-4146685. Subsequently, the funds were reprocessed and made available for you to access. Should there still be an issue, feel free to reach out to our support team with any new details so we can provide further assistance. We are here to help ensure that your withdrawal is completed smoothly. Thank you for your understanding!

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3 Supports