Withdrawal Pending And 1win Custemer Only Says Waiting Up To 7 Days
I am writing regarding a withdrawal problem I am experiencing with my 1win account. On 16 January 2026, I requested a withdrawal of 1,210 INR via IMPS bank transfer from India. Although more than three days have passed, the withdrawal is still shown as “pending” in the app, and the money has not reached my bank account. I contacted 1win customer support about this issue. First, they told me to wait 24 hours, and when that time passed, they then said I should wait between 1 and 7 days, without giving any clear reason for the delay or any concrete information about the status of my withdrawal. This situation is causing uncertainty and a lack of trust, because my winning amount is blocked and I have no information about when it will be credited or if there is any problem with my transaction. I kindly request that my withdrawal of 1,210 INR be processed and credited to my bank account as soon as possible, or that I be given a clear and detailed explanation about the reason for the delay and the exact time frame for resolution.
Hello! Thank you for your message. We have checked your account information and currently see one active application in progress. We understand that you are interested in the status of the current application, and we appreciate your patience. The verification of this application is ongoing, and our specialists are reviewing it carefully. As soon as we have any updates or results, we will notify you immediately.
I want my money immediately because I have been waiting for almost 72 hours. I am not happy or satisfied with the response, so I want my money now.
Are you going to make the payment or not? I want my money immediately.
There is no response to my complaint.
Hello! We have rechecked your request and see that the application is still in progress. Don't worry, we remember you and try to do our best.
