On August 19, 2025, I deposited ₺1000 into my 1win account via bank transfer. Despite the payment being completed on my end, the money never showed up in my account balance. The related transaction number is TR07 0006 2000 4770 0006**.**
To resolve the issue, I contacted 1win customer support. Instead of giving me a proper solution, they kept repeating that I would “get a callback” and directed me to their Telegram bot. After waiting two full days with no progress, my deposit request was suddenly rejected without any explanation. No refund, no clear reason—just a flat rejection.
This is the first time I have encountered such a problem with 1win, and it is both frustrating and unacceptable. I trusted the platform to handle deposits securely, yet I have been left in limbo with my money missing.
I demand that 1win immediately refund my ₺1000 deposit and stop wasting players’ time with false promises and useless support channels.
My user ID is 312729395. I made two separate deposits of ₺2000 each to my 1win account one after the other. While one of the deposits successfully reached my account, the other ₺2000 has completely vanished. It does not appear in my 1win balance, and it was not refunded back to my bank account eithe...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On May 19, 2025, I deposited ₺2,000 and an additional ₺130 as a test into my 1win account. It’s now been 3 full days, and the money still hasn’t shown up in my balance. When I reached out to customer service, they told me to wait 24 hours. I did. Still nothing. Then they said the transaction was und...
I deposited ₺1100 into my 1win account with user ID 66838341, and despite several days of waiting, the money still hasn’t been reflected in my balance. I’ve contacted support multiple times, clearly explained the situation, and yet all I get are delays and vague reassurances. It’s incredibly frustr...
On May 6, I deposited ₺3,000 into my 1win account through a bank transfer from g* Bankası**. However, the funds were never credited to my account. Despite multiple attempts to resolve the issue, the money is still missing. I contacted 1win customer support several times, but each time I only receiv...
