On September 4, 2025, at 05:43, I submitted a withdrawal request of 12,000₺ on 1win using the express transfer method. Even though two full days have passed, the money has not been credited to my bank account, and I received no explanation or update from the platform.
I contacted 1win customer service several times, but instead of providing a clear solution, they kept stalling with vague responses. This is the first time I have experienced such an issue on the site, which makes it even more disappointing.
As of now, my full withdrawal amount is still listed as pending, and my account balance remains frozen. This delay is causing me serious frustration, especially since deposits are always processed instantly, but withdrawals are delayed without reason.
I am demanding that 1win immediately process and release my 12,000₺ withdrawal and resolve this issue without further excuses. My loss of trust and time must be addressed quickly, and I expect transparent communication going forward.
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On August 18, I submitted a ₺12,500 withdrawal request from my 1win account (User ID: 846****85). Even though 10 full days have passed, the money has still not been deposited into my bank account. The withdrawal status remains stuck on “under review,” with no progress or clear explanation. During t...
On September 17, 2025, I submitted a ₺2,449 withdrawal request through the Express Transfer method on 1win. Normally, all of my previous withdrawals were processed within 15 minutes, but this time more than 1 hour and 30 minutes passed, and the money has still not been deposited into my account. On...
On August 27, 2025, at 21:38, I submitted a withdrawal request of ₺2000 from my 1win account using the bank transfer method. The transaction reference number is 4316*. Even though 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not reached my bank accoun...
