I'm having a major issue with my ZyXEL NAS540 server and can’t get any proper support from ZyXEL customer service. Every time I call, I'm just redirected to articles that don’t help, and there’s no one I can directly speak to for assistance. I urgently need help.
I transferred around 20 folders from my NAS540 to my computer, but the NAS540 also moved all the other folders from the partition into the recycle bin. I regularly empty the recycle bin to free up space, and I never expected this to happen. Now, all of my files from the partition are gone, and the storage shows more space than it should. This isn’t the first issue—my previous volume data was lost before without any useful recovery suggestions from ZyXEL.
I’m extremely frustrated and disappointed. ZyXEL has no preparations for such situations, and the product has proven unreliable. Even if you try to use data recovery software, you have no way of knowing where your files are stored on the volume. I feel abandoned by ZyXEL, and I can no longer trust their storage products. I urgently need a solution to recover my lost data.
I’m a ZyXEL internet user, and my connection went down because I think the internet cable is broken. The LOS (Loss of Signal) light is on, but I can’t reach customer service over the weekend to fix it. This means I’ve been without internet for two whole days, which is frustrating since other provide...
I purchased a ZyXEL VMG3625-T50B modem, but the password keeps giving an error. I even tried resetting the modem, yet the issue persists. I have now spent over three hours just trying to complete a simple setup, but nothing works. I searched Google and ZyXEL’s support pages, but there is no clear s...
I purchased a ZyXEL modem and handled it carefully, never dropping it. However, the power button collapsed into the device after just one week of use. I sent it to the technical service center, clearly explaining the situation. Despite this, they returned the modem, claiming it was my fault, without...
I wanted to talk to you about a problem I'm having because I really trust your products and brand, and I don't want that trust to be lost. I bought the "vu5540 model" fan with the blade code "1800135059" five years ago. Sadly, I completely broke the blade because of my own mistake. I reached out to ...
We have not been able to escape the issue with our Arçelik 9261 semi-integrated dishwasher's malfunction. It keeps breaking down. Of course, when it malfunctioned again, I contacted Arçelik customer service on 04.09.2024. As of now, it is 21:10, and there is still no news about the dishwasher. The s...
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