I bought some stuff from the ZARA online store, but the sizes didn't fit me so I returned them to the store. That was 14 days ago and ZARA still hasn't refunded my money. I've reached out to customer service multiple times about this issue, but the people in charge don't seem to be helpful at all. I go there, explain myself and come back as I was...It's like they're just dragging their feet and hoping I'll give up. But I'm not gonna let them off the hook that easily. I want my money back. ZARA's customer service is a complete joke. I have just upgraded this issue in my mind, I will be fighting for everyone and future references!
I placed an order on Zara’s website on May 23 and canceled it just a few minutes later. Despite canceling almost immediately, my card was still charged, and I have yet to receive my refund. It’s now been nearly two weeks, and the amount is still showing on my card statement. Every time I contact Zar...
There are 2 items on the invoice for the 4 items I bought online from Zara. I returned all of them to the store, but my refund was never processed. I ...
still haven't received the items from Zara that I bought on November 11th. There has been no resolution despite my daily attempts to reach out to live support. Concerningly, Zara's customer service has shown no interest whatsoever; despite their claims of involvement, they have not responded to emai...
snagged a couple of vests from Zara, but they turned out to be too big, so I went for the return. Got the green light for the return, but it's been forever, and still no refund. these people do these things like thousands of times, don't they? is it just my bad luck or they became really incompetent...
I’ve been waiting for months to receive a refund from Zara after returning my order. Despite following up multiple times, nothing has been resolved. Zara’s customer service is nonexistent—there’s no way to contact a real person, only an AI system. I’ve written to them countless times, and each time ...
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