Zara Delays Simple Return and Refund Process for Vests
snagged a couple of vests from Zara, but they turned out to be too big, so I went for the return. Got the green light for the return, but it's been forever, and still no refund. these people do these things like thousands of times, don't they? is it just my bad luck or they became really incompetent. They keep saying it takes 14 days, but nada. No one seems to care. Getting these half-hearted responses, and nobody bothers to get back. Chasing that money trail, but it's like talking to a brick wall.
Progress
I bought two vests from Zara and returned them because the products were too large. I received the return approval, but the refund has not been processed yet. They say it takes 14 days, but it still hasn't been refunded. No one is addressing the issue. Everyone is giving me dismissive answers. No one is getting back to me. I'm chasing after my money. Still, no one is responding, and I don't have my money.
