Last week, I made a purchase from Zara's online store. The estimated delivery date was Friday, but my order never arrived. When I contacted customer service, they kept stalling me without providing any concrete answers. Frustrated by the lack of support, I ended up canceling my order. This week, I decided to give Zara another chance and placed a new order. It's now Tuesday, and the delivery date is supposed to be Thursday, yet the status still shows as "order received" with no progress. Once again, customer service is giving me the runaround, failing to offer proper responses or solutions. This repeated delay is extremely disappointing and unacceptable. If Zara continues to operate this way, they need to improve their customer service and ensure timely deliveries. I expect them to address this issue promptly and provide a satisfactory resolution.
I am frustrated with Zara’s delivery service. The delivery date for my order has passed, yet my package still hasn’t arrived. I’ve contacted Zara’s customer service multiple times, but they have been absolutely unhelpful. I’ve received no clear updates, and I cannot even reach the shipping company t...
It’s been over a month since I placed an order with Zara, and I still haven’t received the items. I’ve asked repeatedly for them to cancel the order, ...
I placed an order with the expectation that it would be delivered on January 18th, and even paid for the shipping fee. However, I was informed that Zara had chosen the shipping company for my package, and to my dismay, my delivery date has now been delayed for three days. It is unacceptable that a c...
still haven't received the items from Zara that I bought on November 11th. There has been no resolution despite my daily attempts to reach out to live support. Concerningly, Zara's customer service has shown no interest whatsoever; despite their claims of involvement, they have not responded to emai...
I placed an order with Zara on November 29, 2024, paying in full at the time of purchase. Despite the delivery date passing, my items have not been delivered. Instead of resolving the issue, Zara keeps updating the delivery date without providing clear explanations. Customer service has been unhelpf...
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