For the past three months, I’ve been experiencing serious access problems with the YouGov platform. When I try to log in to my account, the homepage doesn’t load, and I can’t see my surveys or reward information. Even when I click links that should lead to the site, the page doesn’t open. I’ve tried multiple devices and browsers, but the issue remains the same.
I emailed YouGov customer support, but I haven’t received any response. Not being able to access my accumulated rewards or survey history has caused significant inconvenience.
I want the website to be updated and accessible at all times, and I should be able to log in to my account smoothly, view my surveys and rewards, and redeem them without issues.
My account email: h*@hotmail.com**.
I request that this problem be resolved as soon as possible.
The reward code I earned from YouGov has been retracted from my email, and now I can’t access it. I participated in a research survey and received the reward email, but before I could redeem the code, the email was withdrawn or deleted by the sender. I reached out to YouGov support, but they haven’...
I’ve been actively answering surveys on the YouGov app for about two months, and I was told that I need 1,500 points to redeem a ₺120 reward. I’m currently only 50 points away, but for several days now, I haven’t received any new surveys. The app keeps showing a message saying “No surveys available ...
Even though my Ysense profile is fully completed and up to date, I can’t access any surveys. The platform keeps telling me to complete my profile, but it’s already done! I’ve tried updating it multiple times, yet nothing changes—no surveys ever open. To make matters worse, Ysense’s customer support...
I recently started using the YouGov survey app, but I still haven’t received a single survey. It’s been three days, and there are no new surveys or notifications. This situation is very disappointing — it almost feels like the app is making fun of users instead of rewarding them for their time. I b...
When I first started using the YouGov survey app, I was receiving surveys very frequently. However, as my points increased, the number of surveys I received dropped significantly — to the point where I haven’t received any for weeks. On top of that, the rewards per survey are quite low, which makes ...
Comments