I believed I was purchasing a $1 annual plan on the Yazio app, but instead, I was charged $9 to my mobile bill. On January 10, 2026, I noticed a $9 charge reflected on my statement, which came as a complete surprise and caused me distress. My membership ID is 5d07f9e48*.
Despite selecting the $1 plan, being charged $9 instead is clearly incorrect and unacceptable. I consider this a misleading transaction and feel deceived as a user.
I request that the full $9 charged in excess be refunded to me immediately and that only the price of the plan I selected be applied to my account. Additionally, I expect a clear and written explanation regarding this incorrect billing.
I accidentally purchased a subscription on the Yazio app, expecting to pay ₺25 per month. However, instead of a monthly charge, they took ₺299.99 from my phone bill for a full year! As soon as I noticed the mistake, I canceled my subscription through both the app and Apple, but my refund was never p...
Before I even logged into Yazio, the app offered me a discounted Pro membership for ₺25 per year. I accepted the offer, but instead of charging ₺25, Yazio took ₺299.99 from my card without any confirmation! This is completely unacceptable and misleading. I never agreed to this amount, and there was...
On April 10, 2026, around noon, I downloaded the Yazio app on my phone, assuming it was free. After entering the app, I answered questions such as my height and weight. Then a spinning wheel appeared on the screen, and after spinning it, a gift box screen opened. I simply tapped the “OK” button. Aft...
I downloaded the Yazio app from the App Store and made a payment using my card. The app was supposed to charge $1, but I noticed that $9 was deducted from my account instead. The transaction took place on March 31 at 2:33 PM. I believe the extra $8 charge is an error. I have not yet contacted eithe...
I signed up for a Yazio subscription this morning, but now I can’t find my membership anywhere. I want to cancel it immediately, yet there is no way to contact support or manage my subscription. Yazio advertises a monthly payment plan, but they charged the full amount at once, which is completely m...
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